TERMS

Terms

Our website www.madmia.com is owned and operated by Enventar Pty Ltd with ABN 83 160 725 619. MADMIA provides the site as a venue for people to access information and to place orders for products that are offered for sale by MADMIA through the Site (Products). Use of the MADMIA website is subject to acceptance of these Terms and Conditions.

Disclaimer And Liability

Every effort has been made to ensure the information contained on the Website is correct, however MADMIA makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an “as is” basis.

MADMIA, including our partners, directors, officers, shareholders, employees, agents, contractors, and other third parties associated with running the Website, to the maximum extent permitted by law, disclaim all liability and responsibility for any loss or damage that might be suffered by you or any third party caused by the Website or the products sold on it including, without limitation, loss or damage suffered as a result of negligence.

Privacy

Please see our Privacy Policy on how we collect and handle your personal information with utmost confidentiality.

Personal Information

You may need to create a MADMIA account to view your past orders, edit/update your account information. You must also create MADMIA account to engage with the MADMIA community to make comments on our Website.
As an account holder you are required to provide MADMIA with accurate personal information including a valid email address. Provision of another person’s details as your own will not be deemed acceptable.
As an aide to fraud prevention we may require proof of identification of the cardholder prior to releasing the order.
Any personal information collected by MADMIA shall not be disclosed to any third party unrelated to MADMIA’s business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. MADMIA otherwise relies on its Privacy Policy.

Credit Card Information & Payment

Credit card information collected for the purpose of payment of products purchased at MADMIA will be stored securely using a PCI DSS compliant solution.

Credit card information will be masked on your account and will not be visible to anyone. Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.

Security Of Your Account

If you create an account with MADMIA you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password. Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details. You must notify MADMIA if at any time you believe someone has access to your password.

Reviews And Comments

You may post reviews and make comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of “spam.” MADMIA reserves the right to remove such content at any time, and without notice to you.
If you post content, and unless we indicate otherwise, you grant MADMIA a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on its Website and on any other marketing material MADMIA may create.

Pricing and GST

All prices on the Website are quoted in Australian dollars and include GST.
All prices displayed on this Website are only valid online at the time shown and a subject to change. Pricing is subject to change without notice depending on manufacturing and logistical costing.

Stock Availability 

MADMIA strives to provide accurate information regarding the availability of stock. However, we would like to emphasize that stock availability is subject to constant change and is only guaranteed at the time of display.

We apologise for any inconvenience caused due to any discrepancies that may occur.

If an ordered item isn’t available or we are unable to fulfill your order our Customer Service Representative will contact you via email or message regarding your order.

Customer Communications

For information on how MADMIA will communicate with you please see our Privacy Policy. Or if you want to communicate with us – please Contact Us.

Order Cancellations

Once you have placed your order, MADMIA is unable to cancel, add, remove or make changes to your order including your delivery details, items, colours, sizes or removing the items from your order.

MADMIA also reserves the right to cancel your order if:

  • You provide an unauthorised credit card
  • We are unable to process payment on the credit card provided
  • You provide invalid personal details
  • If, when required, you cannot provide acceptable proof of identity
  • The product has become unavailable

In the event that we encounter any circumstances that may hinder our ability to successfully fulfill your delivery, MADMIA will make reasonable efforts to notify you prior to canceling your order using the contact information you have provided to us.

Suspension, Termination And Effect Of Termination

If you breach these terms and conditions, MADMIA reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to access the Website.

Delivery

For information on delivery, please see our Delivery page.

Returns

There are 3 simple rules for returns

  • Within 30 days of purchase
  • Unworn and unused with original tags still attached
  • In the original packaging which must be in the original condition

If you match the above – please send the items back to Unit 2/2a Burrows Road, St Peters 2044, NSW Sydney Australia.

US Return Address - Please send the items back to 1020 Belle Ave, Suite 1140Winter Springs FL 32708

Please make sure you leave a note with the reason for return/exchange. 

Items that do not meet these criteria are non-returnable and will be denied.

Receiving incorrect items compared to original order:

If the item you received is incorrect compared to your original order (We are extremely sorry) – please Contact Us at contact@madmia.com as soon as possible.

 

Loss Of Goods

In the unfortunate event that your parcel is determined to be lost in transit, we kindly request that you contact us via email at contact@madmia.com or call us at +61 410 804 085(Australia) or +1 (321) 324-1398(United States) during our operating hours of Monday to Friday, 8am to 4pm. Our team will make every effort to investigate and assist in locating your parcel. Thank you for your understanding.

Links

Our website may contain links to other websites on the Internet that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of or content located on or through any such other website.

Vouchers And Promotions

MADMIA uses vouchers for promotional purposes from time to time. Vouchers are in AUD, attached to minimum order amounts pre discounts in AUD incl. GST and validity dates as specified on the promotional material or on the promotional landing page or otherwise the vouchers are valid for 30 days. No cash redemption for a voucher code is possible. The vouchers are a one time offer off the total invoice amount and may be limited to a certain product or product quantity. The vouchers cannot be used in conjunction with Sales items. Each voucher code may only be used once per customer by entering it during checkout on www.madmia.com and by clicking “Apply Voucher”. By submitting your email address on the promotional pages on madmia.com you agree to receive our MADMIA newsletter with updates on new arrivals.
Discount offers such as Buy 1 Get 2nd one 50% off, the 50% off applies to the lower value item in the cart.

Disputes

This contract will be governed by the laws of New South Wales, Australia. Any dispute arising out of your use of the Website, or the products purchased on it, will be subject to the exclusive courts of that jurisdiction.

Security

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. MADMIA makes no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide.

Copyright

All information, text, material, graphics, software and advertisements on the Website are Copyright (c) of MADMIA, its suppliers and/or licensors, unless expressly indicated as otherwise.

The Website content is protected by Australian and international copyright and trade mark laws.

You must not modify, copy or distribute the Website content in any way except as expressly provided for on the website or expressly authorised in writing by MADMIA.

You must not frame or embed in another website any of the material appearing on this website without our prior written consent.

You may use the content of this Website only for the purpose of shopping on this Website or placing an order on this Website and for no other purpose.

Contact Us

You can find our contact details on our Contact Us page.

Changes To Terms And Conditions

MADMIA reserves the right to change these Terms and Conditions of its service without notice. You should check our Website regularly for any updated Terms and Conditions.