Please note you can only begin to track your order after it has been completed. Once your order has been completed you will receive an email from us or Australia Post which will include your ‘Tracking Number’. You will be able to track your order online by clicking on the link included in the email, or by entering the ‘Tracking Number’ online at http://auspost.com.au/track.

Returns & exchanges 
There are 3 simple rules for returns:
*Within 30 days of purchase
*Unworn and unused with original tags still attached and
*In the original packaging which must be in the original condition.
Please make sure you leave a note with the reason for return/exchange. Customers are responsible for paying for return postage.

Items that do not meet these criteria are non-returnable and will be denied.

Prepaid satchels has to been sent by a customer along with the return package as you are liable for the postage cost of returning products purchased if returning the product due to an incorrect customer choice in size or change of mind.

Australia - If you match the above – please send the items back to 10 Ossary Street, Mascot NSW 2020, Sydney Australia. Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

US - If you match the above – please send the items back to 1020 Belle Ave Suite #1140
Winter Springs Florida 32708, USA. Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

EU - If you match the above – please send the items back to 102 Iztocna Tangenta, Number 6, Sofia 1592 Bulgaria. Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

Contact us for further info to
Australia Contact Number + 61 410 804 085 
US Contact Number +1 (321) 324- 13
EU Contact Number Whatsapp: +61 410 804 085 or email:contact@madmia.eu

If the product is faulty when you receive it you may choose to return the product to MADMIA for a full refund or exchange. Please note: Faulty items MUST be reported to us via email within 7 days of receiving your order. Please feel free to Contact us before returning the order. Faults will be assessed by our Customer Service Team and we may also consult with the supplier or manufacturer. If the product is found to be faulty you will receive a full refund, otherwise the product will be returned to you.

If the item you received is incorrect compared to your original order (we are extremely sorry!) – please Contact Us ASAP.

MADMIA accepts Mastercard, Visa and Paypal. Afterpay is also available for Australian customers only.

All successful orders will receive an order confirmation email within 20 minutes of your purchase. If you have not received your order confirmation email, please check your order history or contact us.

Please see our size guide for more information on recommended sock sizes based on age.

Please see our shoe and boot size charts for more information.

The estimated delivery of your pre-order will be stated in that product’s description on our website. If you placed an order for other ‘available’ products with your pre-order, then you will receive all items together in a single delivery once your pre-order has landed and is dispatched. You will then receive an email confirmation informing you that your order has been sent.

We have lots and lots of crazy socks designs that would be perfect for your next ‘crazy sock day’, or just to wear everyday! Check out our Crazy Socks page for some our most popular crazy socks.

Many of our designs are highly popular for girls, especially aged 4-12 years old. Some of the most popular socks for girls include our Coco in Paris socks, Fluffy Duck Socks and pretty much any one of our Unicorn socks designs! MADMIA socks make the best gift for girls, boys and even mum. If you are looking for unique gifts for girls, then you’re in the perfect place.

Most our products are under $30.00 so they make the perfect Christmas present for kids. For $50.00 you can buy multiple socks, or get a great deal on our Sale page. We have plenty of cool kids Christmas presents to help make their Christmas bright and happy! If you’re looking for a secret Santa gift idea, then MADMIA socks are the perfect surprise.

YES! MADMIA socks are perfect as a unique, fun & popular secret Santa gift idea! Whether its for a young girl or boy, or adult, we have fun designs for all genders and ages. Check out our gifts page or browse our all of our socks here.

You can create an account using your email address. Click on the “Login / Signup” tab at the top right of the screen and follow the prompts and instructions. By creating an account with MADMIA, you will be able to streamline the checkout process, access exclusive offers and deals, access your complete order history and the ability to have multiple shipping address options. This free service will provide you with a fast, and efficient experience. If you are under the age of 13, please first seek your parent or guardian’s permission first!