KUROMI & MY MELODY SOCKS

Socks - Cold hand wash only with extra care with wings and other accessories. For optimal care of our socks, we recommend a cold hand wash, taking extra care with wings or other accessories. Proper washing is essential to maintain the quality and integrity of our products.

Kids and Adults Socks Size
Our most popular size. These socks are 'one size fits most' and are suitable for ages 6 - 99. They can fit adults but we recommend up to shoe size EU 41 equivalent to women's size 8/9 AU.Please note, they do have limited stretch around larger or muscular calves. Socks with less busy patterns such as (Mermaid Socks, Liquorice Bows, Mermaid Frills, Music Notes, Neon, Rainbow Tie Dye, Magic Frills, Ice Cream, Tie Dye) have better stretch and we highly recommend these patterns for adults to avoid stretch issues.

Toddler & Baby Socks
Most suitable size for children aged 3 - 5. If your little one is about to turn 6 soon we would recommend buying our standard 'Kids & Adults' size (for ages 6 - 99). Most suitable size for babies aged 6 months - 2 years.

Free shipping within Australia and USA for all orders over $75.00 AUD.

Australia - For all Australian orders below $75.00 AUD, a $9.90 AUD shipping cost will apply.

US - For all US orders below $75.00 AUD, a $11.90 AUD shipping cost will apply.

EU - For all Europe orders below $155.00 AUD, a $14.90 AUD shipping cost will apply.
Please note that all orders are processed on working days, Monday – Friday.
Australia and USA Ships Same Day - All orders placed before 1PM Monday to Friday.
Europe Express UPS Shipping - Ships within 3-4 Business Days.

Returns & exchanges 
There are 3 simple rules for returns:
*Within 30 days of purchase
*Unworn and unused with original tags still attached and
*In the original packaging which must be in the original condition.
Please make sure you leave a note with the reason for return/exchange. Customers are responsible for paying for return postage.

Items that do not meet these criteria are non-returnable and will be denied.

Prepaid satchels has to been sent by a customer along with the return package as you are liable for the postage cost of returning products purchased if returning the product due to an incorrect customer choice in size or change of mind.

Australia - If you match the above – please send the items back to 10 Ossary Street, Mascot NSW 2020, Sydney Australia. Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

US - If you match the above – please send the items back to 1020 Belle Ave Suite #1140
Winter Springs Florida 32708, USA. Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

EU - If you match the above – please send the items back to 102 Iztocna Tangenta, Number 6, Sofia 1592 Bulgaria. Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

Please make sure you leave a note with the reason for return/exchange.
Items that do not meet these criteria are non-returnable and will be denied.

Contact us for further info to
Australia Contact Number + 61 410 804 085 
US Contact Number +1 (321) 324- 13
EU Contact Number Whatsapp: +61 410 804 085 or email:contact@madmia.eu